The dog I am sitting is dog aggressive when off leash and the owner just does not seem to care?
Did an M&G the day before to pick up keys and get details about the dog. Owner never mentioned dog is not allowed to run with other dogs off leash at dog run. So I took him to go play and immediatey there were issues as soon as I unclipped the leash. He was confrontational with the other pups to say the least and would run down on the other dogs, getting them on their backs and causing fights. I was able to get him back on the lead and he immediately calmed down and I took him home.
So afterwards, I notified the owner and he goes "meant to say don't do that, he got bitten the first time I brought him there." I was flabbergasted but calmly explained that's actually an important detail to leave out and that his dog or someone else's dog could have been hurt.
He immediately jumped on the defensive, stating that his dog has never hurt anyone and plays with dogs all the time. I rebutted that while that may be the case, that is not what I or any of the other dog owners at the run saw. Lots of people were frightened by this dog's level of energy and prey drive toward the other, smaller dogs, they all took their dogs and started to leave immediately. I told him to PLEASE not forget to mention this to the next sitter he hires, and he said "great, thanks."
Have you guys ever dealt with owners who conveniently forget to mention important details like this and come off as flippant and uninterested when you try to give them insight on how to prime sitters for a successful session? Will telling him about what happened affect my rating negatively? What are some questions I can ask at meet and greets to best determine how to handle clients' dogs? I had no problem getting a handle on the situation in the moment but would not like to deal with difficulties like this very often, if at all, and would like to know what I can do to better prepare myself (and the owner) for a smooth session.