score:

How do I delete photos from my Rover profile?

I accidentally allowed some photos to be shared on my profile that I would like to delete. I had two clients book their dogs at the same time so I screen shotted the other dog's profile and sent it to each of them in the messaging system (not realizing this would then be added to my profile) so they could see who their dog would be staying with, however I wish to delete these from my shared photos on my page. Is there a way to do this?

Comments

Hi Olivia, Were you able to remove the photos? I have the same issue but the steps suggested below are not working for me?

Leah H.

Hi there! I figured it out using my phone, you’ll have to go sign in on your browser and do this through the actual website not the app, I went into my inbox, clicked my past stays, went into the conversation, clicked the dog’s profile,scrolled down to the photos on the dogs profile, looked for mine

Breanna R.

and at the very top in the left corner it should say make photo private!

Breanna R.

score:

-1

Ainsley B.

I figured out how to make your photos you send private. When you open the river app click “more” in the lower right hand corner. Then click “settings” then “account settings” then “sitter” then turn the toggle that says “hide photos”

score:

-4

Walt G.

Book a Stay
Woodbridge, VA

Here's how to hide stay photos:

Navigate to your inbox by selecting the envelope icon in the upper right corner of your screen.
Select the conversation you sent the photo to.
Select Stay Summary
Select the dog’s name on the right side of the page.
Select the photo you’d like to delete, and then select Delete Photo. You’re all set!

Comments

Hello! I tried the above steps but there isn't "Stay Summary". There is a "Booking summary" but no where to select the dog's name. Any advice would be so helpful. I have photos I'd like to delete.

Leah H.

Hi! Did you ever find a solution for this? I am having the same issues.

Bridgette D.

I followed steps 1 and 2, but then selected “Details” and then the pet’s name. After selecting the pet, you can scroll down to photo gallery and make your images from the visit private, which will remove them from your profile! Hope this helps!

Faith K.

This worked, however you need to be logged in on the desktop site, this option isn't available on mobile. Even after changing the images to private, they are still visible to me.

Mari S.

None of this is working for me even on desktop I cannot find the things you all mentioned. Where and how do I “click on the conversation”? When I click on the photo I want to delete it just enlarges the photo.

Lisa S.

Q&A Community

Connect with fellow dog lovers and learn from one another

How do I delete photos from my Rover profile?

Comments

2 Answers

Comments

Related questions

Need Help?

Learn More

Need Help?

About Rover