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Having a owner book two separate dates at once?

Hello,

I am a newer sitter and I have a customer who already booked with me in September. Today he asked if I could also watch their dog at the end of this month. I can't figure out how to book them. Unless they have to book it since they haven't stayed with me yet?

Or will it not allow them because they are already pending? I dont want to hassle them by starting over with the dates and credit card, ect.

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Hillary H.

If you have the Rover App, you can select the "Rebook" tab and add the dates for the end of this month for that client. I am not sure how to go about it on the website -- I can only see an option of extending a current stay!

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I found it online finally!! I had to go to my inbox and press my customer box. Then it let me. Thank you so much!

Kristina H.

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Carmen C.

Congratulations on your repeat customers!

On the website:

Under your "Inbox" look toward the top right hand corner for a choice that reads "View Past Customers."

Click "View Past Customers." This will bring up a list of every client you have had. The last column of this spreadsheet will say "Book A New Stay."

Clicking "Book A New Stay" brings up a calendar that allows you to book your new dates. An email will be sent to your customer informing them that a new stay has been set up and asking them to confirm.

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Having a owner book two separate dates at once?

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