late/no show for meet and greet

If someone blows me off for a Meet and Greet (and many have), I give them another chance if they provided an excuse. Stuff happens, especially with families with young kids. I try to be kind and lenient, but also aware of when to put my foot down. I have found that you don't want to do business with someone who doesn't respect your time. Handle it case by case...if you get a bad vibe from a potential client, you can just say you are busy next time they ask. Or you could choose to accept their business and the possible bad behaviour that may come with it (owner dropping off hours late, canceling the day of the stay, picking up late, being unresponsive). Go with your gut.

I agree with Michele. You should give everyone the benefit of the doubt, but at a certain point, you have to realize when someone is blowing you off and not interested in your service. The other thing to consider is that that type of behavior could spill over into the stay. If you were to book a stay with her or someone like her, she may arrive late to drop off or pick up the dog as well. If you have something planned, she may prevent you from proceeding with those plans because you're always waiting for her. In my experience clients like these aren't worth the stress, annoyance, and ultimately the resentment that may arise as a result of their inconsideration. You want this experience to be fun and positive, and she might prevent that from being the case.