score:
1

Badges - One badge shows next to my name

Hi, Folks,

One badge shows next to my name ("Background Check") in an initial search. Next to another person the "Rover Training Graduate" badge shows; further down someone has a "Rover Protection Package" badge. I have 4 badges - Background Check, Training Graduate, Pet CPR/First Aid, and Charity Donation. How does Rover decide which badge to feature? They all used to show; now they only show when someone clicks on my name to search in more detail.

1 Answer

Sort by ยป oldest newest most voted
score:
2

From what I can tell, Rover only shows badges in search that come directly from Rover and those they can verify- Rover Pack, Rover 101, Background Check, and Protection Package. I have 5 badges and only the 3 Rover badges show up in search. If only one of your Rover badges are showing in search, you'll need to contact Rover support to have them look at it more closely.