Having client fill out forms

Although I have seen many good forms, I keep it pretty light paper wise. However, I recall that Rover Sitter Laura, graciously shared her form in another thread, which you can find through the link below. Please note she asked that if used, you personalize it, so she does not get communication intended for you. https://www.rover.com/community/quest...

Always have them complete the rover information pages, and ask for an emergency contact other than the owner. Like the others have said and with just about any service you pay for you the purchaser are responsible for reading the policies and fine print. It is also a good business practice to familiarize yourself with these policies . Being able to answer a clients question on the spot will make you look much more prepared and professional than directing them to a website .

CYA from what?

It is up to your client to read the Terms and Conditions. They should also read the Faq's for owners. That being said, it is their responsibility...I wouldn't even mention it unless they ask about Rover policy.

Do not use any forms. Those spaces provided by Rover for an owner to fill out online are good enough. Anything else would be in conflict with Rover policy. The rules Rover has in place cover every legal aspect of a stay. And yes, as a sitter you are covered by liability insurance thru Rover as part of your fee....always book thru Rover...always-- so you are protected (and the owner will be grateful too).

Any questions on those miscellaneous non-Rover forms can be discussed during a Meet and Greet. And always refer a client to customer service if they have policy questions you aren't sure of the answer. Don't have a client sign anything, they already have a contract with you and Rover when they book.