Needs to be an adjustment in pay for boarding pets in home over-night?

Hi, Wendy! Boarding fees cover a 24 hour time frame, so if the owner had dropped their dog off at your home say, Sunday morning around 9:00AM and paid for two nights, they then should have picked up their dog by Tuesday morning around 9:00AM. I would suggest discussing pick up and drop off times and nailing down a specific time frame (30 minutes to an hour window) for when they will be there to drop off and pick up. There are many sitters who charge their daycare fee if the owner needs their dog to stay until after the 24 hour time frame has passed. This can be discussed at the Meet & Greet, and you can adjust the total cost of the reservation if you need to add a daycare charge before confirming. I'm sorry you feel like you were under-payed, but hopefully it can just be a learning experience!

I inform my clients that my rate includes the evening and morning walk associated with that night. If I am to take the walk for more walks then I charge them for the walk. This is what I was told to do when it was Dogvacay. From the response from Hillary H. that is new info. If Rover boarding rates are 24 hours and include 3-4 walks then I need to increase my rates....

I discuss dropoff and pickup times at the M&G or via message, explaining that the boarding fee covers 24 hours. The clock starts at dropoff time. If their pickup time is more than about 4-6 hours after that, I charge my daycare fee. If it's more than 8 hours, I charge another overnight boarding fee. This is all discussed and agreed upon at the M&G or via message so there are no surprises. We definitely should get paid for our time spent caring for the dog(s). Some sitters don't charge extra, but many do.