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What should I do if owner never returns.

I am beginning to wonder if the owner is going to come back at all. The owner is a college student who was headed out of town. He was talking about looking for someone to adopt his puppy before the summer when he dropped the dog off. Now he hasn't responded to a single text or message through rover.. If he doesn't show up to pick up his dog is there a suggested protocol?

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I'd definitely reach out to Rover directly. How irresponsible of the owner! Ugh!

Reach out to Rover for sure. How much money was paid to Rover for the visit? Did you have a good meet and greet?

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Read the Rover Terms of Service section 2.8. Rover can place the dog in foster care and press charges for abandonment and animal cruelty. Call Rover immediately.

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Absolutely! I've declined stays a few times because they seemed suspiciously like an abandonment situation.

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Hey Janna, give Rover customer support a call at 888-453-7889 and they can walk you through this.