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How do I cancel my request and start over?

Oscar S.'s profile image

My sitter, Cathie, sent me the following message:

"I got a message from Rover and they want you to cancel your request and start over. They want you to do dog boarding for one night and not day care. Daycare is only for when dogs DON'T spend the night. If you can try again the way I just explained, that would be helpful. Thanks, Cathy"

This is for 3/21/2016 - 3/22/2016. I am completely new to Rover and need guidance on how to get this done correctly.

1 Answer

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Amber C.'s profile image

Hi Oscar, you can send over a new request, or give Rover a call at [Edit: Rover’s contact options have changed. Visit the Rover Help Center at https://support.rover.com/ to find the phone number, help articles, or chat with the team] and they can help you send the new request.

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