How do I enter into a home for dog walking?
Once I book a dog walking session, how do I enter the customers home?
Once I book a dog walking session, how do I enter the customers home?
That is usually discussed at the meet & greet. If you search, this was discussed previously in Q&A. However, since it's my client's home, I let them state decide how they want to give me access. Sometimes they leave a key somewhere, other times they give me a key, and some give me access through a numeric keypad or lock that is through either the front door or the attached garage.
I agree with Deb that the owners should explain this during the M&G and in their care instructions once it's booked.
Speaking from a bad experience, have the owners walk you through entering the home before you start doing it on your own. I now require at least two M&G sessions for dog walking to make sure that the dogs are okay with me coming into their space to take them walking. This is especially important if the dog(s) is roaming free when you enter to take him/her for a walk.
Something else Ive found is a must is trying the client's key and/or code in their presence at the m&g, assuming they all be booking the job. There are so many quirky locks and little things you may have to do to unlock a door! Like most of us, the owner takes it for granted since they do it every day and may forget to explain it.
I also keep clients' keys and garage codes/remotes given to me in a secure place in my home, coded and separate from any of their personal information. I be sure to tell them this, and it sure helps credibility and comfort.