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Dogs with new health problems?

I have an upcoming drop-in visit booking. When I had the M&G, the dogs were both in good health. A few nights ago, the owner messaged me to inform me that one of the dogs (age 2 with no prior medical issues) had a seizure the previous weekend and that, although unlikely, it could potentially happen again. I have the pups vet information as well as the Rover support phone number in my phone and have done some research on what to do when dogs have a seizure and/or exhibit signs of having one.

My question to the other sitters: Have you had dogs exhibit major health issues during a stay, such as a seizure, and how did you manage the situation? If you've had to take a dog in your care to a vet, how has the process gone with filing a Rover insurance claim?

3 Answers

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Make sure you have a vet release and that the owner has notified their clinic that you will be caring for the dog (and if possible, have the owner leave a credit card on file in the event you need to seek medical care). It's preferable to go through their regular vet if at all possible, since they are familiar with the dog's medical history.

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Also, I'd recommend asking the owner under what conditions they want you to seek veterinary care. Generally, seizures are not a cause for immediate concern, but repeated seizures, especially in close succession, can be a medical emergency. While it's unlikely you'll have to deal with this at all since the vast majority of the time one seizure doesn't predict an ongoing problem, be sure you and the owner are on the same page regarding management and treatment.

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This doesn't answer your question at all most likely...but if you are comfortable with the possibility of this dog having a seizure, go for it. If it will freak you out, let this one go. Seizures can be scary things to watch, and there is really nothing you can do except try prevent the pet from hurting himself. Most likely, it was a one off event that may never happen again, but you have to also be prepared just in case it's not.

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The only helpful comment I can add to Laura's thorough answer is you may want to ensure you have a carrier for transport if needed (ideally the owner has one for the dog and will let you borrow it). Also, if there's a chance that you may not be able to transport at any time for any reason, you may want to research companies in your area that function as pet taxis to safely transport ill pets.