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| commented answer | pick up and drop off times Am relatively new at doing this through Rover specifically. I won't allow being taken advantage of this way again. Now I know to nail down specific times coming and going. The dog is small and old, we have no other dogs, so longs walks and interacting is not a major issue. |
| commented answer | pick up and drop off times Yes thanks for the advice. Her flight times were the issue. I'd still prefer Rover made it possible to specify pick-up/drop-off times in the booking itself. And if one is starting out with not too many reviews - one makes the best of it and attempts to be accommodating. |
| answered a question | pick up and drop off times I have this problem too. One woman has decided that since she's picking up her dog at midnight (2 weeks later) that she shouldn't have to pay me for the day since its not an overnight that day. She dropped her dog off at 5 am on the first day....!!!??? Let's do the math, shall we...? Also, my fault at not catching it, but sheesh, I was juggling another dog, my life, my work at the time. A little support from Rover wouldn't go astray! I just put in a long post to the HELP section on Rover. If we all submitted our thoughts about it. This thread is so old though, I can't imagine Rover cares what issues we're running into in this regard. I suggested we should be able to book the Owners with not only DATES but Drop-Off and Pick-Up times so that anything beyond the 24 hour period is plainly noted. And if they don't show up on time (or within reason) we should be able to charge at time of Pick-up. I don't mind a lilttle leeway, but for Pete's Sake! |