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commented answer | If you hired a house sitter for your dog, would you expect them to clean the mess from an accident? I am trying that this morning. Thanks. So far 4 different stain removers didn't help :( |
commented answer | If you hired a house sitter for your dog, would you expect them to clean the mess from an accident? About the cameras, we do have a full stream with motion alerts and that is how we know she didn't touch the mess for days. I did point out one camera in the living room and the second one was in the office which she normally wouldn't go into. We really are not trying to be creepy. |
commented answer | If you hired a house sitter for your dog, would you expect them to clean the mess from an accident? Thank you for your feedback Carly. I certainly wasn't mad that she couldn't dash back right away, although she gave the impression that she would be back right after a quick stopover, but that was not an issue at all, my issue was that the mess was left untreated for days. |
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commented answer | If you hired a house sitter for your dog, would you expect them to clean the mess from an accident? Also thank you for for providing the Rover contact information. I just sent them an email about this incident |
commented answer | If you hired a house sitter for your dog, would you expect them to clean the mess from an accident? Thank you for the feedback. I guess I feel better knowing that if I leave an honest review that doesn't give her the best score at least I am not just being nipicky |
commented answer | If you hired a house sitter for your dog, would you expect them to clean the mess from an accident? Thank you. I think I will reach out to Rover |
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commented answer | If you hired a house sitter for your dog, would you expect them to clean the mess from an accident? Thank you for your response. I still haven't left feedback for this sitter because on one side she was really nice and responsive and has great reviews so far but on the other side I think I should honestly review her visit. |
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asked a question | If you hired a house sitter for your dog, would you expect them to clean the mess from an accident? We just went out of town for a few days and hired a new dog sitter (we recently moved so we don’t have anyone we know reliably) to stay with our dog. This sitter was found though Rover. Our agreement was that she would spend the night take the dog on a walk morning and night and let him out in the yard a few times during the day. Unfortunately as luck would have it our dog started getting the runs right before we left. We told the sitter about the issue and I felt bad knowing this was extra attention because of that and I apologized profusely but she told us not to worry. Unfortunately our on the second day after we left he had an accident in the other room we have a camera in. The room also has shaggy carpet. The sitter finally got there and told us she would clean up. I felt terrible at first and was planning on giving her a huge tip but then looking at the camera in that room she just turned on the fan, closed the door to the room and left the mess there. The liquid mess was left for 2 and a half days on the carpet. Over the next couple of days our dog had 2 more accidents because of his tummy issues, including one that happened when she fell asleep on the couch while our dog paced and wined. All 3 places were left uncleaned until the day we were coming back (the mess was somewhat cleaned that morning), which left permanent stains on the carpet in 3 separate rooms including a huge living room/dining room combo. We are renting the house so I am sure we will need to pay to have the carpet replaced. I know that the sitter was faced with circumstances beyond the typical sitting duties but I wanted to get other's opinion, is cleaning the mess the same day it happens something that would be expected from most sitters or is this beyond what should be expected in this situation? Read more: http://boards.weddingbee.com/topic/dog-sitter-question-is-this-beyond-duties-or-no/#ixzz4Cop1Dthl (http://boards.weddingbee.com/topic/do...) |