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| asked a question | how do i handle late picks ups and customer who is upset about having to pay more due to late flights? the people 's flight came was cancelled and then it was cancelled again, and I called rover , and I was told he should ay an extra day, and now he upset with me. I feel that I am trying to run a business, I blocked off time for a certain period and changed my plans to be here when they were going to pick him up, and now he's angry and will probably give me a bad review. |