I agree with what you said. I would never steer my clients in the wrong direction or blindside them. I just needed to know how this charging thing works. Thanks and I appreciate your response!

Thanks for the feed back. That makes sense.

Thank you very much for answering! I just didn't know why it was charging it that way. Totally makes sense now that everything is included. Thanks again!

Recently I had a meet and greet with a potential client. During the first message I received from them prior to the meet, it showed the price of a 5 night stay for 2 dogs at $200. This would be accurate if it's just an overnight stay. However; I charge $17 a dog ($4 additional dog= total of $21) for a 30 minute walk and that was not included in the $200 price. Since the $200 showed up for them, the client assumed that $200 is the total price. The client requested two 30 minute walking sessions a day.

Does Rover not calculate for additional walks or services during a multiple night stay?? How does that work?

Since Rover listed the total stay at $200, I was obligated to only charge them the $200 because I didn't want to raise the price up on them and I would have felt bad if I did. Keeping it at the $200 I was able to keep the client, however I lost additional fees I was set up to charge.

Please help.

Thanks in advance! Rover Sitter/walker