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commented answer | Is there a way for sitters to review dogs? I think this would be an AMAZING feature! Rover could act as a filter and use dog reviews from sitters to note certain characteristics about a dog (good & bad), then share them internally. |
commented answer | How do you tell an owner they aren't a good fit for you? Hi Deb! Thanks so much for your answer. I have contacted Rover Support, so I am waiting to see what they say. If they don't step in, I will most likely send her a polite message saying that I'm not a good fit for her needs & that it is in the best interest of her dogs. Thanks again! |
commented answer | How do you tell an owner they aren't a good fit for you? Hi Laura! Thank you very much for your answer. I have contacted Rover Support in hopes they will step in. I will keep this thread updated with their response. P.S. Noticed you are located in Portland! I would love to meet up sometime to discuss how you have built an awesome clientele with Rover :) |
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asked a question | How do you tell an owner they aren't a good fit for you? Hi there! I have been in contact with an owner/client that is very demanding and doesn't really fit my style of sitting/training. We scheduled a Meet & Greet a couple weeks ago, then had a phone conversation (where I realized this wasn't a good fit). Afterwards, I cancelled the M&G and told her I would not be able to watch her dogs while she is gone, hoping to avoid confrontation and a bad review. She has been messaging & calling me at least once a day for the past few days, saying that she would like me to watch her dogs different dates that I show as available on my calendar. What do I do?! I don't want to be rude, but how do I let her know that she isn't a good fit for me or my dogs? |
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