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commented answer | Why do sitters not update their calendars? I would understand a sitter saying it wouldn't be a good fit or a sitter saying that the drop off/pick-up times would be a problem but we have not experienced that. I also understand if a sitter prioritizes regular pups but, if they plan to do so why wouldn't they block out those dates? What we are seeing are sitters with whole strings of days and days listed as available (it's not like they are booked solid save the one day we are trying to make an arrangement), We seek a date a few days out and we hear back that "the calendar isn't updated." I suppose I can start asking *why* their calendar isn't updated but I don't know that I'd want to use my time that way- I'd rather move on and try more options. REally it just seems... |
asked a question | Why do sitters not update their calendars? Each time we have need to set up a sitter we have to go though many (5, 10+) sitters who have "available" on their calendar but, it turns out, are not actually available. We repeatedly hear "Oh, sorry, my calendar was not updated and I'm not actually available that day" in reply to our availability request. Their responses are professional and polite but I would WAY rather prefer just seeing their schedule reflect their being unavailable so I can focus on the few that may actually be able to help. Is this a technical issue with http://Rover.com or is it user error? Are sitters just not bothering to block out dates when they have other plans? For what it's worth each tme this happens it knocks the wind out of out "excited for http://rover.com" sails a bit more. |