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commented answer | Dog Birthday Celebration Extra bathroom breaks pending ;) |
commented answer | Why does my dog lick his lips excessively? Also, he may have some peanut butter on his chin. Dogs can only lick upwards ;) |
answered a question | How to stop my dog from uranating on the carpet? Try putting his bed there for a few days or feed him there. Dogs don't go to the bathroom where they eat or sleep, so if he believes that space is used for either of those, he should change his behavior. Just a suggestion, let me know how you figure it out. |
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answered a question | What are Rover Fees? Any amount charged through Rover for stays will be deducted a %15 Rover Fee. While I think it's a bummer the fee is so large, it does cover the convenience of the website, mobile app, support, and the free secondary insurance, it becomes a bit more understandable. This is sadly why the prices on Rover seem higher than most places. Also, when you book a stay, it will mention a price that Rover Fees will be deducted from. |
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asked a question | Short scare;loose dog; Should I do anything? So tonight one of the dogs I'm visit-sit-walking got loose and kept running away when I tried to reclaim him. The past few days and the walk had been going well and although the owner did warn me to watch the door so he doesn't escape, for some reason I'd had the confidence to unleash his gentle leader first, then his calmer counter-part. As I undid the second dog's leash the first guy had wandered to the driveway, then started to run as I called for him. I quickly put the other dog inside the house and went after the running dog. He gave me a whirl and kept running a ways, then stopping until I got close. It is a townhouse area, so he ran around a few corners and I tried to keep up but I lost sight of him. Distressed, I searched the area, admittedly extra worried because A)I don't know his mannerisms or the area at heart and B)He wasn't my dog[aka this would break two hearts]. I looked for maybe 10 minutes and called his name and ran myself around unfamiliar woods, but then decided to go back to the house and regroup myself. When I got back to the house, the dog was standing in the driveway. I was relieved and exhausted and he just nicely walked into the house with me. After a few minutes inside, I get a call from the owner -- she sounds flat with a hint of unfriendliness. Her neighbor had texted her that her dog was standing in the driveway. I explained to her everything was fine and that he'd given me the slip. She said OK again flatly and I said good night and we hung up. I'm worried she will have that be the only part that sticks in her mind for the stay...but she really wouldn't have known about it if her neighbor didn't message her. Is it a wash? Should I do anything else? In the end it amounts to about 15 minutes of extra good running for him (and me) right? |
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commented answer | Do you all charge for the stay price plus walk price ? Also, thanks for the info on additional dogs. I was torn between making it slightly less than full price and going the opposite with very cheap ( $5 per additional dog or something ), and knowing that others are charging slightly less than full is good to know. |
commented answer | Do you all charge for the stay price plus walk price ? I should have made it clear that I work as a Traveling Sitter. Being a traveling sitter, what is the point of the per night rate AND a walk rate? If the assumption for per day rate is that I will make a few stops/walks, how/why would I ever use the walk rate? |
commented answer | Do you all charge for the stay price plus walk price ? I do Dog Sitting via Visits, sorry if I didn't make that clear -- That's where my confusion is coming from if this helps you adjust your answer. Thanks for your info on additional dogs, I have a back and forth on whether additional pets should be slightly from full or next to nothing. |
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asked a question | Do you all charge for the stay price plus walk price ? I work as a Traveling Sitter Can anyone help me understand how I'd charge my clients here? I have a meeting setup but we haven't exactly addressed the pricing... And I'm totally unsure if they've seen the price Rover defaulted in their Inquiry on the Stay. 2 Dogs 5 days, ( 3 days are Holiday ) Rover automatically plugged in Holiday Rate of $45 for 5 days and for each dog. Rover completely neglected it's "extra dog" parameter which I had set to much less. So the displayed amount is $450 for 5 days. (Totally bogus interface confusion again) I'm going to adjust down to accommodate for the non-holidays plus I've reworked how I'll handle extra dogs ( now $20 vs full price of $35, instead of $5 per extra dog ) Here is my question: Do you all charge for the stay price plus walk price ? I feel like the price will suddenly stack too much if I charge $45 for holiday then $15 for a walk for the dog, that seems a little high right? And that's just ONE walk for ONE of the the dogs... It might be a simple case of balancing my rates, but I don't want to get into a situation where I'm cheating myself out of money for stays, and don't want to charge ridiculous premiums that surprise the customer.
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answered a question | Security cameras in the clients home--would you be comfortable? I just finished a stay with a client who had cameras in their home. I didn't see them all, but I assume they had them everywhere and didn't find out until after a few days into sitting their house. It actually ended up helping me as I made a small mistake and one of their cats had gotten into their garage. Even while away the owner was able to see this and email me letting me know, and he wasn't upset. Although I did feel a little on edge like I had to be on my top performance, one should realize that they should be working for this outcome anyways... |
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asked a question | Does anyone else find the Rover interface for listing services clunky or misleading ? For instance, I can't Host pets in my home, but am willing to sit most type of pets at the client's homes. Even though I have not listed a service for Hosting pets and listed a service only for Visiting clients' pets, my profile will still show things like, "When your dog stays with Pat" I think this misleads clients and most likely inadvertently leads to missed opportunities in setting up meet and greets because the information doesn't appear to match what a client may be quickly browsing my profile for. I also find myself using the Adjustments as means to create a final price all the time and almost never the parameters listed for pets. Most people I know will have a Dogs/Cats mixture in their home and it can get real blurry real quick what the price will be. For example, my Price Per Night might be set to $35, and then Extra Dog be set to $5. Meanwhile the Cat parameter is set to $9, does that mean extra cats will be $9 each? How come dogs get a "price break" while cats are flat? Also if they are contacting me about just a cat does that mean I'm charging $35 plus $9 or am I just charging $9? It's confusing to myself as well as the clients in my experience. Also imagine a scenario where my client would like me to stay for extended periods of time with their pet -- well to me this price changes depending on how far away they are from me. Keeping a pet company for an hour in addition to driving 20 minutes to their house and 20 minutes back a couple times of day is significantly different than walking up my street to visit for an hour. Again, pricing ambiguity ensues... Does anyone follow my confusion/the clients' confusion?? I wish this was more malleable, which is why I always use the Adjustments and try to make it very clear on my profile that the prices are flexible and should be re-discussed per instance. I feel like clients are often blindsided when I inform them that the price will be different than what they interpreted the price to be. I plan to write up my own price listing "chart" and post it to my profile soon. |
answered a question | Does Rover charge 15% of adjusted costs? As Laura R. stated, Rover will take 15% of whatever is charged through the site. You could offset this by increasing the rate you charge and explaining to the client so they are aware of the 15% cut for Rover. I've had some clients not know about this cut, and it helps put into perspective some of the higher end rates being charged. Also, while Rover specifically forbids paying via cash for stays, clients are allowed within the terms to tip their sitters. Perhaps there is a way your clients could pay for the stay via Rover and as a tip, reimburse you for the dog food. This way Rover won't be sort of offhandedly turning a profit from dog food sales -- something I think they would agree with. |
answered a question | I contacted a sitter in my area. Its been a month. No response. ??? Find another sitter. If they don't have the time or dedication to check their profile for your inquiry, then you shouldn't wait around to entrust them with the care of your best buddy anyways. How can one expect them to diligently visit with response time like that? Most likely they created their account, found out about the 15% surcharge Rover takes, didn't like that and then never logged in again. |