| commented answer | I cancelled the 2nd day with a puppy because he was not house trained, do I modify the payment? I’m not angry at all! I would have continued the booking if I had less carpet areas in my house, but the puppy had over 6 accidents. I’m renting so i could not do it. I’m calling Rover today, thanks for the advice! |
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| asked a question | I cancelled the 2nd day with a puppy because he was not house trained, do I modify the payment? I'm not sure how to modify the payment or if it is necessary since there could be lack of transparency on the owner's part. Advice? A doggy daycare was booked for me for 2 days with a puppy. I completed the first day of day care, but I told the owner I could not take the dog the 2nd day because the puppy was not at all acting house trained in my house even though the owner claims he was house trained. The owner was apologetic and understood, but do I modify the booking? It is not passed the original booking days by 1 day and the payment still says pending. I'm new to Rover! |