Is this to get around the employee/I/C issue, since they can't technically or legally tell us where to go and what time to be there? I asked customer service and they gave me a non-answer.

I'm having to manually schedule each dog walk/pet sit in my synced calendar with the requested times, which is turning out to be a PITA, and ends up taking up double the space, since I already have the client/dog synced. A [Bailey / Lisa] all day event is not helpful, lol.

I also find it weird that instead of having a page on the website with booked services, those service requests are buried within message threads. I can't imagine that these are development oversights on the part of the company, so does anyone know why they do this? I feel like I'm missing something, and really struggling to use the platform as a service provider as I find it all very counterintuitive and confusing.

TIA!