| received badge | ● Teacher (source) |
| commented answer | How come all the sitters have five stars? And I want to add - we only hired these people because they said they would physically be there, in our apartment, with our dog. I completely understand that is not feasible for many dogsitters, but when we are clear about our expectations, we expect sitters to be upfront about their intentions. |
| answered a question | How come all the sitters have five stars? I can also share an unfortunate story! We had a terrible experience with sitters who said they would stay with our dog 90% of the time, when really they left her alone all day with only three 2-minute pee breaks. (We have a home security system so we can see on our phones when the doors are open/closed). When we called our sitters out on not following through with what they promised and said we were coming home early so our dog wouldn't be alone, they called Rover and said that we were "acting strange" and not to allow us to write an honest review for them! Rover agreed - but after hearing our side of the story, they still let us post the review. Still makes me wonder...how many times did these people blame the dog owners? How many bad reviews weren't able to be posted, letting us trust these sitters and their 5-star review? (I should add that even with our bad review, their average is still five stars). You have to be really, really careful on Rover, I'm learning. |