Katie T.'s profile

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commented answer What do you do when a customer requests that you stay 4 hours during a drop-in visit?

Each day? They might argue that the overnight rate should cover night and morning

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commented answer What do you do when a customer requests that you stay 4 hours during a drop-in visit?

Thank you. Yea, there are 2 dogs and they usually book me for morning and night which, at my current rates, comes to $44 per day whereas the overnight charge would be $52 per day. I'll try that

asked a question What do you do when a customer requests that you stay 4 hours during a drop-in visit?

I keep reading that drop-ins and walks are supposed to be a half hour. A customer of mine usually wants me to spend an hour in the morning with his dogs and then four or five hours at night which I've done, I just bring my computer to watch TV. Is this ok? How does everyone else respond to an inquiry like this?

commented question Why can people still try to book me on days i've marked as unavailable?

I have the same problem! I hope it doesn't affect our booking score when we turn them down since it was marked on the calendar. People don't read I guess

commented answer Are sittters and walkers required to fill out and send a Rover card?

What happens if you forget to do the rover card but you already walked the dog? Would you not get paid?