Carol & Hannah W.'s profile

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commented answer Why does rover not make their time desired option more specific?

I agree and am interested in your thoughts on the subject! ...

commented question Why does rover not make their time desired option more specific?

I agree and am interested in your thoughts on the subject! ...

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commented answer Rates - nightly vs 24 hour?

Sending a letter outlining policies is a great idea. I do wish Rover would help with clarifying all policies.

answered a question Should I reduce my rate?

I have a really hard time with clients who don't add their cat to a request. I assume part of the problem is people don't know that each pet including cats require seperate services. I've had a number of people who have difficulty navigating the website and booking. I think it would be helpful if Rover outlines policies very clearly. I also think that most cat owners feel that cats are self sufficient. I agree with the comment that cats may actually more work but I tend to cave and don't charge for a cat. I have cats listed under my services but I often wonder how much clients read after they've decided on a sitter. I would love Rover to help with this issue.