The insurance coverage is poor, especially for the sitters themselves. Also, Rover now charges 20 percent on the sitter side and another 5 to 7 percent on the owner side for each booking. That is a huge cut! Furthermore, Rover holds on to the entire payment until two days after the pet stay ends which is totally unreasonable.

For reference, Airbnb charges 3 percent and pays out the night of check in. Rover provides a useful platform, but the fees and policies are greedy.