Hi Christy, Rover Support can be reached 24/7 at [Edit: Rover’s contact options have changed. Visit the Rover Help Center at https://support.rover.com/ to find the phone number, help articles, or chat with the team].

Hi Rose, if you haven't already, I would recommend contacting Rover Support at [Edit: Rover’s contact options have changed. Visit the Rover Help Center at https://support.rover.com/ to find the phone number, help articles, or chat with the team] so they can look into it further for you.

Hey Taygan! You must be at least 18 years old to become a sitter on Rover.

• Navigate to your profile by selecting your name in the upper right corner of your screen. Select Profile.
• Under Services / Rates, select Services.
• Under each service you offer, select +Show Options. Toggle the circle to change your Away status. Green = Away.
• Do this for each service you want to update, then scroll down and select Save.

Full Article: https://support.rover.com/hc/en-us/ar...

Hi Kate,

I'm sorry to hear that this happened. You'll want to report it to Rover's Trust & Safety team by calling them at 888-727-1140.

I wish you the best in your recovery!