I received the email and honestly was not happy about this fee being charged to potential clients. Rover says their mission is to make it easier for everyone to have dogs in their lives. News flash!! The shelters are over crowded with dogs that have been either turned into the shelter or dumped on the street because owners can not afford to pay veterinary cost and other expenses associated with owning a pet. I'm not happy about this fee and I don't support it. Just another way to nickel and dime our customers. Just my opinion.