I absolutely HATE the Rover card being mandatory! I do this for my full time job and have at LEAST 3-6 different walks or drop in visits scheduled everyday. I love what I do and take serious pride in making sure every owner and pet is happy and satisfied with my service. I have always provided the owners with cute fun messages and edited pictures after every visit and updated them on our activities. I personally feel that the Rover cards take so much time away from actually interacting with the pups and a lot of the personal touches I like to add to the updates I send. I would say starting and stopping the walk as well as waiting through all the loading screens ect. takes and additional 6-10 mins away from the actual walks or drop in visit. What I have always loved about my job is connecting with the dogs and the owners and feeling the trust between the owner and myself growing over time. I feel the rover card takes the "trust building" out of the equation all together because my every move is being tracked and proven. I also struggle with service, data, and battery issues. I have had many cards come up with the wrong distance or tracked me in a completely different area than I actually walked. I understand that this feature could be amazing for some but NOT for ALL. this feature should be a option for the owner to request if they feel that it is right for them. I really hope Rover adjusts this before it starts effecting my business. I allow Rover to take their 15% cut to market me and provide a website I can communicate safely with my clients but I don't think it is right for them to start demanding FEATURES that I MUST provide through MY business.