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commented answer | Anyone else been asked for references? Thanks! I ended up sticking to my guns and messaging them that I was sorry they didn't connect to the reference I gave, and didn't feel comfortable approaching other customers and letting them know to read my reviews. They ended up never messaging me back, which is their loss! |
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received badge | ● Popular Question (source) |
commented answer | How to handle client who wants multiple meet and greet? Yes I like the solution of having them book anything beyond the initial meet and greet. Its hard when you are on the line between thinking like a business and caring for the dog/family and want to cater to their requests, but in reality you wound't expect another business to do that. |
asked a question | Anyone else been asked for references? Hello all! I recently have had a sitter ask for references. I understand that we are caring for their pets and that is a big undertaking but when I mentioned that there are a bunch of testimonials on my page, the owner still pushed for some references to talk to my past customers directly. I did ask one repeat customer, but when they didn't connect, felt pressure to get more, and to be honest, I don't feel comfortable asking other past customers. Being a reference isn't something that I expect anyone to do, other than for a career job when I have worked for a company for a long time, and especially not from customers that I have only sat with once or twice. Has anyone else ever experienced customers asking for references? |
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