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| asked a question | Holiday Calendar? I just received a request for New Years Eve weekend and we most likely will be out of town for that weekend. I'm not able to go past November 22 to update my calendar, so will I my rankings/scores/etc go down because I'm declining a stay for a weekend that Rover won't even let me update my availability for yet? And what's the best course of action to tell this client no since it's so far out and we don't know our schedule? |
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| asked a question | Getting requests but dogs don't match our requirements? I have gotten a few boarding requests for dogs that are either bigger than what we're comfortable with or aren't spayed/neutered. In my Sitter profile, I've listed that we don't keep dogs who aren't spayed/neutered, so why are they still able to message me? By turning them down aren't I hurting my scores? |
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| asked a question | Stay for today, still pending? I discussed a stay with an owner and we confirmed all the pickup/drop off details three days ago. I sent her the booking request and she hasn't accepted it. I messaged her early this morning asking about it and she hasn't responded. I don't want this to affect my score/ranking since I'm new to Rover but I'd also like to be able to plan my evening and know if we'll have a dog. Should I just cancel the request? |