| commented question | what should I put in a thank you note? That's a good idea, Sarah! What do you typically pack in your goodie bags? |
| received badge | ● Supporter (source) |
| answered a question | Has anyone had ongoing communication problems with a client while they're out of town? I agree with Fannie as well. You are doing the job you agreed to do and everything is being documented within Rover's system. I recently boarded a dog for 4 nights and had some major communication issues with the owner. She contacted Rover and wrote a bunch of nasty things and lies about me and the situation in general in an attempt to get a full refund. Rover reviewed the situation and did not grant her a refund. She did mess up my star rating, but I'm confident it'll bounce back in time. I hope everything turns out well for you! |