I currently have a dog that is peed 20 times in 24 hours. My floors are a mess and I’m walkinf him more than the owners advised. An accident is expected but this is different. He even peed on me. I will need to have a co go with the owners about paying for cleaning and i think that is right.

I have had numerous instances where after talking to the owner a few different ways i find out they actually did know their dog behaved liked this and i think it’s awful that rover will ONLY help the dog owners. There should be some sort of support event to have the owners pay.

Hi Cari! Can you share your check list? :) Raquel

I inform my clients that my rate includes the evening and morning walk associated with that night. If I am to take the walk for more walks then I charge them for the walk. This is what I was told to do when it was Dogvacay. From the response from Hillary H. that is new info. If Rover boarding rates are 24 hours and include 3-4 walks then I need to increase my rates....

I have had the same problem. I had an owner who clearly didn't know the anxiety level of her pup. I messaged her all the time and told her aaaaalllll the times that the dog peed in my apt, including when he decided to pee on my bed. This was a med/small dog so the pee was significant but while she apologized, she didn't offer for a cleaning nor even a tip. I feel that there is a lot of accountability on the sitters but not the owners as far as I can tell. :( . I do expect that accidents will happen, but this was not a puppy, and ANY time I left the apt he peed even with multiple walks a day.