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answered a question | Dog Walking Cancellation Policy - Always Flexible? Sounds like a bad client... I wouldn't book with her again. |
answered a question | requests with dogs profile not filled out - Common? It happens all of the time. I found that its easier for me if they also fill out a paper form that I create that has everything that I require from my clients. It's especially useful for me in the event of an emergency and I can't access the app. |
answered a question | Client requests booking with little notice? I tell potential clients I need at least 72 hours notice before the potential stay in order to do a meet and greet and then I make sure to tell them in the meet and greet that for future bookings (drop-ins/walks) that I need at least 24 hour notice. There is still no guarantee that they will get the time they requested, but I'll work to get them squeezed in to the best of my ability. |
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answered a question | How do holiday rates work with 2 dogs? It depends on the sitter with how they deal with their holiday clients. Many of us that watch 2 dogs under 1 client will charge the holiday rate for the first dog and our additional dog rate for the second dog. For example, I charge $35 per night for the first dog and $10 per night per additional dog during the holidays. Sometimes you might not see it initially on a sitter's profile, but you can always discuss rates when doing a meet and greet. |
asked a question | Is there a way to add times to the Rover Calendar (i.e. 1pm on Thursday)? I don't see an option for it when it syncs to my Google Calendar. It would make it a lot easier without having to consult my paper calendar. |
answered a question | Is there a way that I can add a discount to watch multiple dogs or a cat? You can also customize each client's rates by going to Modify --> set price of each dog/cat to "0" --> Put what you want them to pay total in the Cost Adjustments section. That's what I do for some of my repeat clients. It's like a thank you for re-booking me kind of thing. |