Lakita S.'s profile

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commented answer If someone drops their dog off at 5pm and returns to get the dog 2 days later at 9pm, how do you all handle that? It is over the allotted pickup, do you charge for 1/2 day??

thanks for the tip on the insurance part. i have had 3 client complain on my daycare after 24 hours and really wish rover would make this clear when booking. they think im making this up for more money.

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asked a question Missing puppy rate section?

I use to be able to edit my pricing and have it auto add the puppy rate but now i am not seeing this as an option any one else? Hate to tell parents the price is more when they could have been quoted the correct pricing the first time.

commented answer Is anyone else getting messages crossed?

i was getting messages from both people on one thread of messages. craziness

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asked a question Is anyone else getting messages crossed?

I almost lost a guest due to someone or something sending messages in rover that the guest had the wrong number and stop messaging them. Thankfully I was online checking my email when she booked but it happened again. Issues.