How many new clients try to negotiate pricing with you? And do you let them?
I've had several people try to attempt to low ball my pricing right from the get go. At first when I started and was hurting for clients, I was tempted to - now, I just decline their offer and archive the request. First of all, I'm very at the low end of the $/per day spectrum anyway, and secondly, I don't know you or your dog - your dog might be Satan. Why would I offer a discount straight away?
I have worked with people for repeat stays, or lowered puppy rates for puppies that are more housebroken than the average, but do you think asking for a discount straight off is silly? How do you guys handle it?
I think when you meet the new client it is very rude of them to hassle about the price. If the dog is getting excellent care that should be their main concern. There are to many clients and good dogs to under estimate our value.
I occasionally do a local price check with the commercial kennels. When a potential new client has the nerve to ask for discounts before having experienced my services, I produce the notes on my price checking. This usually puts them in check.