Dog Questions & Answers | Rover Q&A Community

44

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no

answers

no

votes

Mark W.

Why have all of my prior "stay photos" all of a sudden become public?

61

views

1

answer

no

votes

Karen R.

my dog was injured during a stay?

373

views

2

answers

2

votes

Lenka L.

Is the expectation of House Sitting on Rover that the sitter will sleep overnight at the clients house?

3.2k

views

4

answers

1

vote

Deb A.

What do you do when a dog owner has not picked up their dog on the last night of their stay and is not responding?

263

views

1

answer

no

votes

Linda S.

How do I send a Rover card after the stay has ended?

60

views

1

answer

no

votes

Walt G.

How do I add sitting for just a few hours as a service? What do I call that service?

369

views

1

answer

no

votes

Walt G.

Why does it still say a past stay is a "current stay" in my inbox?

145

views

1

answer

no

votes

Deb A.

If I book for 7 days and cut my trip short by a couple days, can I get a refund ?

99

views

1

answer

no

votes

Walt G.

Several photos were uploaded to a client's stay summary by accident, and I want to remove them. How do I do this?

431

views

3

answers

1

vote

Karen R.

What do you mean by "verified stay"? Who verifies, what is that process?

106

views

1

answer

no

votes

Karen R.

can I upload a liability waiver?

4.4k

views

2

answers

-2

votes

Carlos M.

When does Rover charge credit card?

140

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2

answers

no

votes

Karen R.

When doing check ins do your clients leave you a key?

131

views

1

answer

no

votes

Karen R.

If someone has a price of $50 per night for housesitting. Is it $100 is there are two dogs?

371

views

1

answer

no

votes

Deb A.

Can someone please explain the extended stay rate to me?

30

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no

answers

no

votes

Lizz B.

Can you limit house sitting length?

182

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no

answers

no

votes

Kristen F.

I need a dog sitter in my own home for a 2 week vacation. What happens if I want to use a sitter who has their own dog/dogs and I cannot have that other pet stay at my home. Should I only focus on sitters who do not have their own pets?

7

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no

answers

no

votes

Steeve G.

How does the extended stay rate works?

94

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no

answers

no

votes

Katy L.

Limiting Amount of Nights for a Stay?

4

views

no

answers

no

votes

Teri M.

What are the hours for an overnight stay?

527

views

1

answer

2

votes

Karen R.

Is it possible to see previous stay notes from past sitters?

451

views

3

answers

1

vote

Cari C.

For those of you who implement Extended Stay Rates Do you Increase or decrease your rates?

217

views

1

answer

no

votes

Walt G.

How do you stop Rover.com from charging Extended Stay rates for a standard Drop In Visit?

470

views

1

answer

no

votes

Walt G.

how to charge extended stay rate?

499

views

3

answers

no

votes

Karen R.

A mid daytime visit is an extra charge on top of an overnight stay, true?

286

views

1

answer

no

votes

Walt G.

If you are doing a drop in visit for 2 dogs in the same house do you stay an hour? 30 min for each? Or just 30 minutes total for both?

219

views

1

answer

no

votes

Walt G.

has anybody else lost their ability to hide their stay photos?

1.3k

views

2

answers

no

votes

Hannah S.

What to do for an unhappy client?

319

views

1

answer

no

votes

Walt G.

Why do some sitters charge extra for extended stays (such as 3+ nights)?

257

views

1

answer

no

votes

Hannah S.

Q&A Community

Connect with fellow dog lovers and learn from one another

stay

Why have all of my prior "stay photos" all of a sudden become public?

my dog was injured during a stay?

Is the expectation of House Sitting on Rover that the sitter will sleep overnight at the clients house?

What do you do when a dog owner has not picked up their dog on the last night of their stay and is not responding?

How do I send a Rover card after the stay has ended?

How do I add sitting for just a few hours as a service? What do I call that service?

Why does it still say a past stay is a "current stay" in my inbox?

If I book for 7 days and cut my trip short by a couple days, can I get a refund ?

Several photos were uploaded to a client's stay summary by accident, and I want to remove them. How do I do this?

What do you mean by "verified stay"? Who verifies, what is that process?

can I upload a liability waiver?

When does Rover charge credit card?

When doing check ins do your clients leave you a key?

If someone has a price of $50 per night for housesitting. Is it $100 is there are two dogs?

Can someone please explain the extended stay rate to me?

Can you limit house sitting length?

I need a dog sitter in my own home for a 2 week vacation. What happens if I want to use a sitter who has their own dog/dogs and I cannot have that other pet stay at my home. Should I only focus on sitters who do not have their own pets?

How does the extended stay rate works?

Limiting Amount of Nights for a Stay?

What are the hours for an overnight stay?

Is it possible to see previous stay notes from past sitters?

For those of you who implement Extended Stay Rates Do you Increase or decrease your rates?

How do you stop Rover.com from charging Extended Stay rates for a standard Drop In Visit?

how to charge extended stay rate?

A mid daytime visit is an extra charge on top of an overnight stay, true?

If you are doing a drop in visit for 2 dogs in the same house do you stay an hour? 30 min for each? Or just 30 minutes total for both?

has anybody else lost their ability to hide their stay photos?

What to do for an unhappy client?

Why do some sitters charge extra for extended stays (such as 3+ nights)?

New to Rover- First client without meet and greet for a few hours, should I invite in/walk?

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Q&A Community

Connect with fellow dog lovers and learn from one another

stay

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