I was disappointed by my experience with Tori. In our initial meeting prior to my trip, Tori was unhappy with my returning at 930pm on Saturday because of my flight, and requested I book the reservation out another day instead of the extended daily rate, to which I agreed. On the day I was scheduled to return, Tori texted me shortly after 1pm to tell me she was going to check in on the dogs one last time, which I wasn't thrilled with because, again, I wasn't supposed to return until 930pm. Thankfully I was able to change my flight and get on an earlier return so the dogs were not left unfed. When I returned to my house, the dogs 1.5 gallon water fountain was completely empty and the motor was loudly grinding as it had overheated from a lack of water. It typically provides them with about 2 days worth of water, and with me being gone 3.5 days, I'm unsure if she ever refilled it while I was gone as it had clearly been empty for some time. Overall, I don't think Tori is a bad person, but I would not recommend her services for dog sitting.

First time to use Rover. I liked Tori's profile and decided to contact her for drop-in care. She contacted me back very soon and made an appointment with me to meet me and my doggie. She was prompt and a good communicator sending me pictures of my dog too. Also, my son and his girlfriend were at my house one night. They created a lot of dishes. Tori saw to it that the dishes were cleaned up. I know that's out of her job description. She went over and above.