Tana was great with my cat, very patient with her shyness. Unfortunately, that is where our positive experience ends. Somehow, she broke the deadbolt on our door & we were 4 hours away. Our cat was left alone much longer than we intended, but thankfully had a water fountain even though she wasn’t being fed. We ended up having to call a locksmith on a holiday weekend which cost us almost $200. When I approached Tana about refunding us as our lock was perfectly fine before we left, she immediately became defensive & started blaming us. After arguing with us, she finally agreed to pay us back for half the amount, even though we requested the full amount. At least we got something. As a pet sitter myself, I was shocked at not only the lack of responsibility, but the manner in which the consequences were handled. Mistakes happen & our cat was fine, but due to her handling of the situation, we will not be using her again. Unprofessional & overall not someone I could trust with my fur baby.

Tana was outstanding! We will definitely use her again. Our dogs loved her and because they are elderly, it is difficult to find the right sitter. Thank God for Tana!! Excellent care, wonderful person, she is so kind and observant, we knew they were being well taken care of. Thank you Tana, we greatly appreciate you. Ginger and Mike Tinney