Unfortunately I wish I could write a better review about Susan as she is a very nice person but what she posted on her profile does not match at all what we experienced with our dog. It was a terrible service and we made the mistake of paying her rate. It is not worth it and I do not recommend staying with her. We had thought she was going to be great given her raving reviews and returning clients, but it was not. Here are SOME of the things we experienced: -The house was overly cluttered and didn’t have any space for our dog. Stayed 4 days in a 4X4 area in the center of the living room. -Even though she has a backyard there was no proof she took our dog there let alone outside because all of her stuff was peed on -There was a heater pointed directly towards her in her kennel at 71 degrees. -Communication was terrible. We had to text her for updates and she would not reply for hours. -She continued to say that our dog refused to go outside and did not want to eat. On her last day (after pick up) I asked if she had eaten and she did not reply until the next day. She did not eat. -Our dog doesn’t use pee pads, but there were pee pads right next to her kennel literally surrounding it. We had to wash our dog and all of her stuff because it smelled like pee. This is no place to leave your pet. If you want to be cautious make sure you see the place BEFORE you pay anything. That was a mistake we will not make again.

Susan did a great job dealing with our dog even as he misbehaved the whole time. The cats loved her and she did a wonderful job with them. The house was also well kept