I know this whole process is SCARY but if need be we can set up times for your doggie to be comfortable with me before I need to provide any services. I am that mom that calls a few times a day or video conferences my dogs to make sure they are okay! I have never left my dogs in a kennel for boarding because I have spoiled them rotten and can only imagine how confused and scared they would be. Even having someone new walk them is a scary experience sometimes more for the owner! Some dogs are used to their routines and some dogs will let anyone take them for a stroll. I have one dog who is very independent and it takes a few visits for him to trust you and I have another big baby who is super friendly but terrified of everything. I understand the quirks!