I have had many rover sitters and have done boarding at various facilities before but this was the first time that Ive ever been able to relax on vacation because i knew my pets were being well taken care of and actually enjoying their time. At our meet and greet, Rachel demonstrated her expertise with animals, answered any questions we had and then also asked us all the right questions. I felt completely confident with her abilities and reliability after this meeting. For the actual stay, we got more pictures, videos, and updates than ive ever gotten previously from a sitter which is exactly what i wanted. We have a 6 year old dog with bad separation anxiety and resource guarding, a 7month puppy who needs to be monitored pretty constantly, and a 13 year old cat with some health issues. We also had a last minute incident that required medication administration while we were gone. Rachel handled all of this expertly and i could tell how happy and relaxed all 3 were. Normally when i come home from a trip, my dog with separation anxiety is clearly super stressed that i was gone for so long. This was the first time ive seen him just purely relaxed and happy to see me as if i just got back from the store. If i ever leave town, Rachel is 100% the first sitter i will try to book again.

Our 2.5 year old terrier mix is used to someone being home with him nearly 24/7 and we’ve never left him overnight. With our 6 day anniversary ski trip on the books, we knew we had to start the search for someone special to keep our only child while we were away. Luckily we found Rachel and she was willing to take on the house/pet sit for us. She took the time to visit our home two times prior to us leaving for our trip so that our dog was somewhat familiar with her. She knew all the right questions to ask on these visits and noticed even the littlest things—like a gap in the fencing that concerned her and that her winter hat was making our dog nervous! Rachel took her time with our dog and truly gave him a positive experience in our absence. She let him get to know her on his own terms—even sat on the cold hard stairs and read a book beside him since he wouldn’t join her on the couch ;) Rachel stuck to her promised schedule of care and informed me each day when she would be away from the house and when she would return. She sent us pictures and video clips each day so that we could breathe easier knowing that he was thriving in her care. She introduced new toys to him and gave us reports of how well he liked or disliked those toys. She let our dog choose the lengths of his walks each day (he gets very nervous outside but she let him tell her how far he was comfortable going) and by the end of the trip, they had conquered the whole neighborhood together! It was obvious upon our return that Rachel put our dog first for the entire length of her stay and she left our house extremely tidy and clean—we even had fresh sheets to crash in after a long day of travel home. THANK YOU RACHEL. We will always request you first.