I treat every pet like part of the family, whether they’re staying in my home or I’m visiting theirs. In my home, pets enjoy a calm, clean, and safe environment with plenty of love, attention, and play. I have a fenced yard for supervised outdoor time, and I follow each pet’s feeding, potty, and sleep routines to keep things familiar and stress-free. I limit the number of pets I take at once to ensure personalized care and comfort. In clients’ homes, I respect your space and care for your pet according to your exact instructions — feeding schedules, medication, crate routines, walks, and more. I take time to build trust with your pet and always provide updates and photos so you know how they’re doing. Policies Aggressive Behavior & Owner Responsibility Policy At Pawppy Place, the safety and well-being of all pets, staff, and property is our highest priority. In order to provide a safe environment, all pet owners must be transparent and fully honest about their pet’s behavior history, including any known aggression toward people, other animals, or property. 1. Behavior Disclosure • During the screening and intake process, you are required to disclose any history of biting, snapping, lunging, or other aggressive behavior, whether toward humans or other animals. • Failure to disclose known aggressive tendencies will be considered a breach of this agreement and may result in immediate termination of services without refund. 2. Aggression During Boarding • If a pet exhibits aggressive behavior while in our care, we will take immediate steps to ensure safety, which may include separation, the use of safety equipment, or early termination of the stay. • Aggressive behavior includes, but is not limited to, biting, attacking, excessive dominance, or property destruction. 3. Owner Financial Responsibility • The owner is fully responsible for any and all costs resulting from their pet’s aggressive actions, including: • Veterinary bills for injuries to other animals or staff • Medical expenses for humans injured • Repair or replacement costs for damaged property • All related invoices, photographs, and documentation will be provided, and payment is due within 5 business days of receipt. • If the incident involves another pet, the owner of the aggressive pet will be expected to cover the full cost of the veterinary care required for the injured pet. 4. Safety & Right to Refuse Service • Pawppy Place reserves the right to refuse service to any pet that displays aggressive behavior or presents a safety risk. • Pets with a known history of aggression toward people or other animals will not be accepted for boarding Late Pickup & Drop-off Policy 🐾 I kindly ask all clients to honor their scheduled pick-up and drop-off times. If you anticipate being late for ANY reason, please communicate with me. I do my best to be flexible, but I also manage multiple clients, personal commitments, and appointments, so respecting time helps everything run smoothly • Pick-up and drop-off times must be confirmed at booking. • If you need to adjust your times, please notify me by the day before your scheduled service — same-day changes cannot be guaranteed. • Late arrivals / pick - up’s affect my schedule and other clients. A $1 per minute late fee will be added for late pick-ups or drop-offs. • Please communicate immediately if you anticipate being late so arrangements can be made. Thank you for respecting both my time and the dedicated care I provide for your pets 💕🐶.