I cannot rate her because she had a family emergency on short notice. Hopefully all is well. But her responses to my varying schedule before whatever happened were warm and she was flexible. Since I have to rate her based on that, a three is over halway to a five.

So happy to have found Nicole on Rover. She took great care of our dog, Jack. We had to be out of town for a few days and couldn't take him. He gets seperation anxiety, so we thought it best he stay with someone. Nicole has a calm manner and welcomed him with open arms. Jack took to her family and dog DJ quickly. He sometimes has issues with being around other dogs but he loved playing with DJ! She also listened when we talked about Jack's issue with being around bigger dogs. She made sure that her "sitting" schedule wouldn't include big dogs while Jack was there. That was very appreciated. We liked that she allows her visitors on the couch, bed, wherever. This is very much how we run our home and wanted Jack to be as at ease as possible. Her home is cozy and fur baby friendly. She sent us daily photos and updates. Nicole also graciously kept Jack an extra night, which wasn't scheduled, when our plane was delayed several hours. We picked up a happy and calm boy the next morning. So happy with the care and attention he received. We would call on Nicole again.