Nick was amazing!!!! He was extremely communicative the entire time and continued to send me updates and pictures of Max which means everything to me. Max was sick when I left so I was worried to leave him but he was in great hands with Nick. He will be my go to sitter going forward.

DO NOT HIRE! We had a terrible experience with Nicholas, even though we met him in person and he met our dogs a week or so before leaving town. Our dogs both take medication (up to three times a day) and need at least one good walk a day. My rover profile states clearly that they can not be left alone for more than 4 hours at a time. We booked Nicholas for a 2 week period of time while we were out of the country. He was staying at our house with the dogs and the start time for day one was 8 am (as per our Rover Online reservation). I messaged him the day before we left and said he could come by around noon since we weren't leaving for the airport until then. The following day, when we left, I messaged him again saying we were leaving the house and that Joey really needed his walk soon since we didn't have time that morning. He replied saying he was busy until 6:30 pm that evening with other work. This concerned me but when I said, well joey needs his walk before then so please make sure that happen, he replied with a thumbs up. Then at 8:30 pm as we were boarding our second flight, I got a text from Nicholas saying he was having trouble getting into our place. 15 min later he messaged again saying he got in. I replied very concerned that the dogs had been alone for 8 hours (basically since we left town) and that he didn't give joey his walk or tend to them basically at all on our first day gone. He replied "dogs are fine" and then later said his phone died and that he was actually at the house at 6 pm. Either way, whether that was an excuse or not, the dogs should have never been left alone for anything over 4 hours. He should have never booked other obligations on day one that took away from their care. At this point I didn't trust Nicholas to manage his time properly and it was clear our dogs came last on his work priority list. I scrambled to find someone and luckily found a friend to take over. The next day I told Nicholas our friend would be coming and that we no longer needed his services. Because rover dog sitters are technically independent contractors, they make their own cancelation policy. This means that we spent over $400 for 24 hours of "care" even though Nicholas did not tend to them for 8 hours of that. I approached Nicholas about this to ask if he would be willing to refund us some of the money since the rover was canceled due to his lack of care and competence and he made excuses and tried to make ME feel bad and then said he was busy and would revisit our conversation later. He never did. I never heard from him after that. He basically slept at our home and took care of the dogs for one day and walked away with $400. I do NOT recommend hiring Nicholas. Obviously, I have taken this up with Rover but due to their privacy policy, I don't know how they resolved it with him or if they will take any action. I never want this to happen to anyone. Our dogs are our children and we love them more then anything.