Mike and Courtney have fully restored my confidence in this service. I was hesitant about using Rover again after the last two experiences weren't the best for Molly. However, because my brother and his family were travelling the same time we were, I decided to give the service a shot again. We did a meet and greet prior to the actual stay, and Molly quickly took a liking to them and Todo (great Labrador). For the actual stay, they were flexible about the drop off and pick up times. I got pictures twice a day, if not more. Molly got her walks daily and surprisingly she ate all of her food and took her cosequin each day (a rarity when I leave her with someone). I was so happy with the quality of the work and the company for Molly. Even Molly wanted to stay longer. I highly recommend Mike and Courtney without hesitation or reservation any time. They are the best and they truly know how to take care of their own and someone else's family member.