Melissa has been walking my two dogs for 8 months now. I was very nervous to have my dogs walked by a stranger because one of them is a rescue and she can be very scared and nervous. Lola takes a while to warm up to people and can sometimes growl or bear teeth when afraid, I thought Melissa would probably be discouraged to walk her but she was so patient with my Lola. My dogs get so excited now when i say her name, they love her! She even helped Lola with her dog/leash aggression. Melissa has gone above and beyond to make us and the dogs happy. She has never once cancelled or been late for a walk in the 8 months she's been helping us. She has even gone out of her way to help with dog and non dog messes, packages left for us without having to be ask. I could just keep going and going with how great Melissa has been. You will not be disappointed!