We are NOT happy that Melissa left early. We got home to a destroyed house. The front door mat was torn to pieces the dogs bed was torn apart our living room carpet was chewed. A puddle of pee in the living room. Our laundry room door was left open and the dogs got into the laundry detergent as well and shoes that were in there. I advised Melissa if she ever had to leave to put things away in the office or the laundry room or the dogs would chew them so we are upset the door was left open. We had Melissa booked until 930 and she had left at 7:50. We noticed while away that we did not receive that many camera notifications from outside when the dogs would go out. Our dogs are usually in and out all day long and Melissa let them out maybe twice a day. We also noticed when they were out they went out the front door instead of the back which we advised against because we didn’t want Bella scratching the front door. While away we got a notification of a car pulling into our driveway someone bring Melissa something and Bella was scared trying to get into the house while Melissa was outside talking to them. It went on for a few minutes of Bella tearing our front door up until she got the door open nd the front door was left open for about ten minutes. I was happy to see the cat did not get out but that is not acceptable. When we arrived home we found MULTIPLE puddles of dried up pee all over our basement and the frame to our front door broken! This was our first time using rover and definitely our last. We are not happy and will never recommend to our friends or family especially for the money that we paid and the care we expected to get for our animals.

Thank you for your cooperation and communication!