My mother in law Marta is an animal lover. She had pets - dogs and cats - all her life. She has dog sitted our family dogs many times when we went on vacations. I was always happy that she could do this, because I knew that our dogs are in the best hands. Marta takes them out on long walks, feeds them reliably according to our instructions and mostly - the dogs love her and are excited to go with her. That is such a great feeling, knowing that we are not leaving our pets with strangers, they do not feel abandoned. She also plays with the animals really well, "talks to them", so their are not neglected emotionally. I can whole heartedly recommend her as a sitter for your agency. feel free to contact me with questions.