I have known Makai for about 3 years now. He has always been well behaved, responsible, and extremely intelligent. I went out of town for a week, and did me a huge favor in watching my cat, Princess. I explained how often I wanted her to be fed, her litter cleaned, and some of her habits so he is aware. He listened to all of my expectations and did an amazing job taking care of her. My cat is very nervous and not good around new people, but Makai said that she liked to sleep with him in his room. I believe Makai would provide a safe environment for all animals, and provide amazing customer service.