I am leaving this review at the recommendation of Rover.com Support, to whom I had addressed my complaint privately:
When I picked up my dog he was very dehydrated. When I called Mackenzie about it, she got very nervous and defensive, and could not give me a reasonable explanation for why he was so thirsty.
Mackenzie was great and took good care of our puppy. She was very responsive and always updated us. She also sent pics.
Mackenzie was an amazing sitter for our lab. Even in the bitter cold, she took our pup out to play. It's evident Mackenzie understands and loves dogs, she treated ours just like her own. She was also very professional, sending frequent pics and updates and coordinating my pups stay.
All pups welcome !!
As a young girl, my family frequently bred our Labrador and we would have new litters of puppies twice a year or so. I grew up caring for the young pups before they found new homes, and tending to our family’s pups over the years. I began dog boarding last year in NYC on top of my full time M-F job. Being that I work so close to home, lunch hours are free for ...