1. Punctuality is important to me, so I expect the same from you. This is my full-time job, and I value your time as much as my own. You will have a 15-minute window for drop off or pick up. If you exceed that time frame, there will be an additional charge for picking up at a later time. 2. It is crucial that you are honest about your pet's reactivity and training. No refund will be given for dishonesty about reactivity. 3.I have a background in the healthcare field. I have been training dogs of all backgrounds, from therapy dogs to service dogs, rescue dogs, and working dogs. I have extensive experience with working line dogs, so there is rarely a dog I can't work with. 4.I take a science-based approach to care and training, ensuring that I engage your dog efficiently and effectively throughout the day. I constantly expand my knowledge through in-person and virtual learning, as well as staying up to date on the latest training methods. Please make sure your dog's vaccines are up to date, unless medically advised otherwise by your vet. These vaccines include DHPP, Rabies, Bordetella, and Dewormer. If you are new to Rover, please let me know and use the checkout code LAUREO25319 for a $20 discount on your booking.